Privacy Policy
Last Updated: 7th September 2025
Introduction
Smith & Son’s Plumbing (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect any information that you provide when you use this website.
Who We Are
Our website address is: https://plumbing.tphn.co.uk Our business is Smith & Son’s Plumbing, based in Manchester, UK.
What Information We Collect
We may collect the following information:
Contact Form Data: When you use our “Request a Quote” form, we collect your name, email address, phone number, and any details you provide about the job.
Cookies: Like most websites, we use cookies. These are small files placed on your computer that help the website function correctly and improve your experience. They help us remember your preferences and understand how visitors use our site.
Analytics: We may use third-party analytics services (like Google Analytics) to anonymously track user behaviour, such as which pages are most popular. This helps us improve our website and services.
How We Use Your Information
We use the information we collect for the following reasons:
To respond to your enquiries and provide you with a quote.
To schedule jobs and communicate with you about your plumbing needs.
For internal record keeping.
To improve our products, services, and website.
Who We Share Your Data With
We are committed to ensuring your information is secure. We do not sell, distribute, or lease your personal information to third parties. Your data is only used for the purposes of carrying out our business with you.
Your Rights Over Your Data
You have the right to request a copy of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
If you have any questions about this privacy policy or the data we hold on you, please contact us at contact@smithandsonsplumbing.co.uk.